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Hotels and digital changes 2
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Hotels and digital changes

How to remain competitive in the era of AI and new trends

Technology, traveler behavior and digital regulations: the challenges and opportunities for hotels

The hospitality industry is undergoing a period of profound transformation. New technologies, evolving traveler behavior and recent regulatory changes are redefining hotel marketing and distribution strategies. To remain competitive, hotels must be ready to adapt and take advantage of the opportunities offered by digitization.

In this guide, we explore the main digital changes that are impacting the world of hospitality and how to deal with them to maximize visibility, revenue and bookings. 🚀🏨

1. Google and AI: a new era for online visibility

Google's integration of Artificial Intelligence, with tools such as the Search Generative Experience, is changing the way information appears in search results.

📌 Hotels need to optimize their websites with valuable and informative content: local guides, lists of activities, experiences to enjoy.

📌 The goal is to get into the summaries generated by AI, visible at the top of the SERP.

📌 Search intent-oriented SEO is now more crucial than ever.

👉 Investing in quality content improves organic ranking and visibility. 📈💡

2. Regulations and transparency: the Digital Markets Act (DMA)

The DMA represents a sea change for online distribution, promoting greater fairness in search results.

📌 Independent hotels now have more chance of emerging in Google results compared to OTAs.

📌 It's time to strengthen direct channels, improving the official website and investing in targeted campaigns.

📌 Digital strategies must be updated to take advantage of this new market equilibrium.

⚖️ Regulations can become a competitive advantage for those who know how to seize their potential.

3. Traveler behavior: experiences, value and proximity

According to a recent Travelzoo survey, the new needs of travelers require a rethinking of the hotel offer.

📌 Customers are looking for authentic experiences and all-inclusive packages that offer added value.

📌 There is an increase in extended stays and bookings from local travelers.

📌 Price continues to be a key driver, but associated with perceived value.

🎯 Hotels must build personalized, flexible, and location-oriented offers.

4. Align marketing, distribution and revenue management

To be successful in an increasingly integrated landscape, it is essential that departments work in synergy.

📌 Consistent rate control across all booking platforms.

📌 Collaboration between sales, marketing and revenue to avoid overlap or conflict.

📌 Use of integrated management software for a unified view.

🤝 Operational efficiency translates into increased conversions and greater profitability.

📢 Want to bring your hotel up to speed with the digital evolution?

Invest in data-driven strategies, optimized content, and an aligned digital ecosystem to get more visibility and bookings.

📩 Contact me for a personalized consultation! 🚀