For years, the hotel industry has focused on disintermediation and growing direct bookings.
However, in the new digital landscape, OTAs (Online Travel Agencies) are no longer seen as mere intermediaries, but as strategic partners. Knowing how to leverage their technology, data, and marketing capabilities can turn into a competitive advantage for your hotel.
Here's how to create effective synergy between your brand and OTAs. 🚀
OTAs collect a huge amount of data on traveler behavior.
✔️ Analysis of preferences, searches, and booking trends
✔️ Useful information for segmenting your audience and optimizing your offer
✔️ Geolocated and chronological data for more effective campaigns
🔍 Using these insights also allows you to improve your direct channel.
OTAs constantly invest in technology: an opportunity for you too.
✔️ Predictive tools based on Artificial Intelligence
✔️ Algorithms for visibility optimization
✔️ Multilingual support and automated responses
📱 Adopting similar solutions on your official website improves the guest experience.
OTA editorial guidelines provide an excellent basis for inspiring your own content.
✔️ Clear, concise, and conversion-oriented texts
✔️ Focus on what really matters to travelers
✔️ Visual stimuli and storytelling to stand out
📣 If OTAs convert, it's also thanks to the way they communicate.
OTAs show travelers what they want to see, not just what hotels want to offer.
✔️ Geolocation-based and behavior-based promotions
✔️ Advanced segmentation and dynamic offers
✔️ Integrated multichannel strategy
📌 Replicating this approach in direct channels increases competitiveness.
The future of hotel distribution is collaborative.
✔️ Build relationships with OTA market managers
✔️ Use OTAs as an active part of your demand strategy
✔️ Leverage their strength to strengthen your direct channels as well
🌐 Hybrid distribution is the key to maximizing exposure and revenue.
📢 Is your hotel ready to collaborate strategically with OTAs?
Take advantage of their potential to grow, innovate, and attract new travelers.